This Privacy Policy explains how AuraFurniture.ae collects, uses, and protects your personal information when you visit our website or place an order. AuraFurniture.ae is operated by Well Get Fit FZ-LLC, UAE.

1. Information We Collect

We collect personal information needed to process your orders and provide customer support, including:

  • Name
  • Email address
  • Phone number
  • Delivery address

We also collect non-personal data such as browser type, device information, and website usage data through cookies. You may browse the site without providing personal details, but certain features (such as placing an order) require this information.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer service and support
  • Improve our website and shopping experience
  • Send order updates and important notifications
  • Share promotions or product updates (only if you subscribe)

We only use your information for purposes that are necessary and legitimate.

3. How We Protect Your Information

We use secure servers and SSL encryption to protect all sensitive data.

Payment information is processed securely by authorized payment gateway providers and is not stored on our servers.

Customers are responsible for keeping their account password confidential.

4. Cookies

AuraFurniture.ae uses cookies to:

  • Remember items in your shopping cart
  • Save your preferences for future visits
  • Analyze website traffic using tools like Google Analytics

You can disable cookies in your browser settings. Some features may not work correctly if cookies are turned off.

5. Sharing Your Information

We do not sell or trade your personal information.

We may share your information only with trusted third-party partners who help us:

  • Process payments
  • Deliver products
  • Provide website services
  • Send order notifications

These partners must keep your information confidential. We may also disclose information if required by UAE law or to protect our rights and users’ safety.

6. Your Rights

You may:

  • Request access to the personal data we hold
  • Ask us to update or correct your information
  • Request deletion of your information (unless needed for legal or order-related reasons)

You can contact us at any time using the email below.

7. Privacy Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us: Email: support@aurafurniture.ae

Our Contact Details:

Company Name: Aura Furniture 

Email: support@aurafurniture.ae

Phone: +971 50 155 7949

Address: Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates

License No. 45000636

Customer Support: Monday to Sunday, 9:00 a.m. – 5:00 p.m.